Case Studies

Green VI: A Greener Cleaner and Healthier British Virgin Islands

Introduction

The British Virgin Islands (BVI) are at an important crossroads. Residents, businesses, academic institutions, church groups, and the government recognize that the decisions and investments they make today will have an impact on the economy, environment, and social and cultural fabric of the BVI for generations to come.

Green VI is a not-for-profit organization that has been at the forefront of efforts by local environmental groups to promote a greener, cleaner and healthier British Virgin Islands. With a commitment to offering educative and capacity-building programs, Green VI works to facilitate a transition toward sustainability throughout the BVI community.

Ziptrek Ecotours

Ziptrek Ecotours uses the setting of the breathtaking coastal temperate rainforest to blend outdoor adventure with an enlightening ecology-based curriculum. Nestled between the stunning Whistler and Blackcomb mountains, Ziptrek provides guests with an inspiring and exhilerating journey along suspension bridges, observation platforms, and, of course, tree-top ziplines.

Pratt & Whitney Canada’s Sustainability Journey

The Opportunity

Aerospace manufacturer Pratt & Whitney Canada (P&WC) wanted to explore how building on existing sustainability initiatives, toward a proactive approach to sustainability, could help capture additional market share and drive innovation for the company.

The Way We Green: Edmonton’s plan to achieve the nation’s highest standard of environmental preservation and sustainability

The Opportunity

In 2010, the City of Edmonton’s Ecological Footprint was 3.2 times greater than the world average. The leaders of the City saw this as a major issue and knew it needed to be addressed in The Way We Green, the City of Edmonton’s environmental strategic plan. In developing The Way We Green, city staff sought the advice of The Natural Step Canada to help them refine the plan.

The District of North Vancouver’s Sustainability Journey

The Opportunity

By the early 2000s, the District of North Vancouver had initiated a number of projects in response to residents’ concerns about sustainability. However, with the creation of a bold vision in 2005 ‘to be among the most sustainable communities in the world by 2020’, the District began to realize that it needed to approach sustainability in a more holistic, systematic and robust way in its own operations.

The Co-operators: An Industry Change Agent

The Opportunity

The sustainability challenge, and most notably climate change, clearly presents a fundamental risk and opportunity for the insurance industry. In 2006, The Co-operators officially acknowledged these risks to their business and recognized an opportunity to play a crucial role in society’s transition to a sustainable future.

The Story of Williams Lake, British Columbia: Imagine our Future

The Opportunity

In the fall of 2009, Williams Lake, B.C.  launched Imagine Our Future, an initiative to develop a long-term vision of a sustainable Williams Lake.  Needing support to create something bold and highly engaging of citizens, they sought out organizations to help them develop the plan.

Nike looks to their North Star

The Opportunity

In 1998, Nike approached The Natural Step to help the company apply the principles of sustainability to its business operations. Over the following decade, Nike made considerable progress on a number of fronts, such as addressing labour compliance issues in their supply chain, reducing emissions, and eliminating toxic materials from their products. However, by 2008 a sentiment was building among the leaders of the company that these efforts were mostly about reducing negative impacts of their business and, as such, were backward rather than forward looking. To better align its efforts with the Nike culture, the company needed an aspirational goal to drive innovation efforts and align the ongoing work into a single forward-looking direction.

Landmark Group of Builders: Greening the Home Building Sector

The Opportunity

Based in Edmonton, the Landmark Group of Builders initiated ‘green building’ programs in 2006, but quickly realized that a strategic business advantage existed in scaling its sustainability efforts up to an organizational level and establishing themselves as the sustainability leaders in their sector.

ISL Engineering and Land Services: Exploring the Sustainability Advantage

The Opportunity

ISL Engineering and Land Services’ journey toward sustainability began from a sense of responsibility – as a company, as individuals and as professionals. In January 2007, sustainability found a place on ISL’s agenda as the company struck an internal Sustainability Committee and began work on operations-related activities and programs. The success of these initiatives and a desire to challenge the status quo impelled ISL to explore the strategic business advantage in developing in-house sustainability capacity and embedding sustainability into the culture and services of the company.

Morguard: Developing the Real Estate Industry

The Opportunity

Morguard, one of Canada’s largest integrated real estate companies, recognized the value of integrating sustainability into their operations for not only the social and ecological benefits but for the economic advantage gained through differentiating themselves amongst their competitors.

Santropol Roulant: A Sustainable Approach to Food Delivery

The Opportunity

After operating from a sustainability platform for a number of years, Santropol Roulant, a non-profit in the Plateau neighbourhood of Montreal, questioned their sustainability impacts and decided to look into further actions that would help reduce their ecological footprint.

David Suzuki Foundation: Kicking off the David Suzuki Foundation’s Strategic Sustainability Roadmap

The Opportunity

The David Suzuki Foundation is committed to sustainability, and has implemented several ambitious internal initiatives over the years. These include reducing energy usage and waste, selecting green buildings for two of its offices, partnering with Cisco to adopt communication technologies that reduce air travel, tracking and offsetting its greenhouse gas emissions, choosing green suppliers, and so on. Building on this work, the Foundation now wants to evolve and demonstrate the best of its internal activities through a more strategic organizational approach to sustainability.

Whistler Blackcomb

Sprawling across two 7,000-foot peaks in the Coast Mountains just north of Vancouver, British Columbia, Whistler Blackcomb is one of the world’s premier ski resorts. The resort's connection with The Natural Step began in March 2000 when members of the ski operation’s senior management team attended one of Dr. Karl-Henrik Robèrt’s community presentations.

University of Western Ontario

We have had the great opportunity to work with five extremely passionate and intelligent students from the University of Western Ontario’s Master’s in Environment and Sustainability, coaching them through their co-op placements.

Wolfville, Nova Scotia

Wolfville, Nova Scotia is situated in the Annapolis Valley, about 100 kilometres north of Halifax. Originally known as Mud Creek, the town was founded by the Acadians in the 18th century and incorporated as the Town of Wolfville in the early 19th century. Wolfville is home to Acadia University, and is widely recognized as one of the most attractive and progressive towns in Atlantic Canada.

Town of Olds, Alberta

The Town of Olds is a thriving community in rural Alberta with 7,300 people and a number of significant growth pressures.  The town, which acts as a regional service centre, is engaged in several large capital projects. With a rich agriculture heritage and a reputation for a highly engaged and active volunteer community, Olds committed to developing a municipal sustainability plan to articulate and plan for a sustainable future. 

Town of Canmore, Alberta

Canmore, a mountain town in the Bow Valley in southern Alberta between Calgary and Banff has a permanent population of 11,500 and an additional seasonal population of 4,800.

Canmore was the second Canadian community to implement The Natural Step’s community-wide engagement program (after Whistler, BC).

Town of Caledon, Ontario: Striving Toward Sustainability

The Town of Caledon, Ontario is truly a leader in sustainability. In 2003, the town was a co-recipient of the “the Greenest Town in Ontario” award for their progressive movement, and extensive list of initiative taken toward sustainability. These initiatives include: excellent countryside planning, the Healthy Horticultural Landscapes Bylaw, strong community involvement, membership in the Partners for Climate Protection Program and extensive waste diversion programs. In 2004, an Environmental Progress Officer (EPO) was appointed and in 2005 an Environmental Progress Action Plan was prepared.  Caledon’s 2009 Environmental Action Report  attests to the impressive progress being made in the seven priority areas contained within the 2005 plan.

The Sustainable Twin Ports: Duluth Transit Authority

In 2009, the Duluth Transit Authority (DTA) underwent a visioning and training session provided by The Natural Step Canada to help advance their sustainability program in conjunction with the vision of The Sustainable Twin Ports plan.

As the public transit provider for the cities of Duluth, Hermantown, and Proctor, Minnesota, as well as Superior, Wisconsin, the DTA is responsible for serving the mobility needs of approximately 120,000 residents and visitors in the Twin Ports area.

This case study represents the outcome of the first formal training sessions having taken place between The Natural Step Canada and the DTA.

Saskatchewan Flax Development Commission (SaskFlax)

In 2009, SaskFlax completed a visioning exercise with The Natural Step Canada that helped the organization formally incorporate sustainability into their day-to-day decisions and long-term planning.

The Saskatchewan Flax Development Commission (SaskFlax) is a producer organization that represents more than 15,000 flax producers in Saskatchewan. The Commission invests in research, advocacy, communications, and market development activities to improve flax management, increase farmers’ revenue, and further develop the flax industry in the province.

Rio Tinto Alcan

(DISCLAIMER: The work portrayed in this document was undertaken with the former Alcan, prior to its acquisition by Rio Tinto in 2007.  Rio Tinto Alcan remains committed to sustainable development. As such, the work begun with The Natural Step as described below was folded into larger efforts centrally directed by Rio Tinto in London, UK.

Resort Municipality of Whistler

The Resort Municipality of Whistler was the first community in North America to adopt The Natural Step Framework. With its stunning natural beauty, tremendous growth challenges and upcoming 2010 Olympic and Paralympic Games, Whistler has spent the last decade understanding what sustainability means in its specific context. Through leadership, commitment and competence, Whistler has created an award-winning, comprehensive, community sustainability plan, enjoyed extensive early successes and continues to have an unwavering community-created vision and commitment.

Whistler2020, the community’s strategic plan, is an ambitious step toward sustainability. Guided by local values and The Natural Step’s sustainability principles, the plan is a product of the creativity and commitment of 16 community taskforces, over 20 partners and 75 implementing organizations. It’s won numerous awards, including the FCM’s Sustainable Community award, and the United Nation’s sponsored Liveable Communities gold medal for ‘planning for the future’.

Newfoundland and Labrador: Communities in Newfoundland Planning Strategically

Communities in Newfoundland are very interested in creating integrated community sustainability plans (ICSPs), but have found the challenge of putting them together and the cost of training prohibitive in meeting that goal. These communities care deeply about sustainability, but have not been able to pursue that interest–until now.

National Film Board, Canada

The National Film Board is a federal agency with a mandate to produce and distribute distinct and challenging Canadian films at an international level. From April to October 2008, The Natural Step helped NFB create an institutional framework for sustainability. The Natural Step worked with the NFB’s Green Committee to undertake a systematic analysis of NFB operations, create a vision for a sustainable NFB, and a set of strategic actions to help the organization achieve its vision.

iNova Credit Union

Originally founded by postal employees in 1936, iNova Credit Union has provided financial services to the residents of Halifax, Nova Scotia for over 70 years. The company became a partner of the Atlantic Canada Sustainability Initiative (ACSI) in 2007, and committed to take action on sustainability using The Natural Step Framework. All staff were trained in strategic sustainability planning, and they worked together to perform a baseline analysis of their work to date.

Halifax Shambhala Centre

The Halifax Shambhala Centre is part of an international community dedicated to meditation and the establishment of an enlightened society. Since 1986, the Centre has offered meditation instruction, spiritual teachings, and community gatherings to its memberships, which now numbers close to 600 people.

Collingwood Region

The local Environment Network hosted The Natural Step Canada in training a group of 15 people from local businesses, organizations and the municipality of Collingwood, Ontario.

The intent was to provide participants with a shared understanding and common language of sustainability so they could identify initiatives to overcome current and future sustainability challenges in a collaborative, strategic and systematic way.

Edmonton Airports Authority Adopts Sustainability

Edmonton Airports Authority recently adopted “Sustainability” as one of its core values and the organization is committed to translating this into on-the-ground actions and results.  To support this commitment, Edmonton Airports has begun working with The Natural Step to develop its sustainability vision and build a roadmap that outlines the journey ahead.

The Natural Step in Hawaii: opening minds in a closed system

Surrounded by the Pacific Ocean, and far from other land masses, the island of Hawaii is by design, a perfect living laboratory in which to practice the science of sustainability.  This system is disturbed by their heavy reliance on the importation of fuel and food, posing a unique sustainability challenge for the island community: what if the boat stops coming? Historically, the Island was self-sustaining, even with a population size exceeding that of present day. Many Hawaiians, including those working with the Kohola Centre and the Hawai’i Department of Research Development, see great opportunity for the Island to once again restore this state of wellness through the building of interest and motivation to take sustainably driven action. In June of 2009, advisors from The Natural Step visited the Island of Hawai’i to provide a series of public workshops and a two and a half day session with leaders from various Island businesses and organizations.

The Co-operative Housing Federation of Canada

The Co-operative Housing Federation of Canada is a non-profit group that provides support to 250,000-plus members to better run their cooperative housing units. The Natural Step Canada worked closely with CHF Canada and a national task-force of co-operative housing members to fulfill their mandate of becoming "environmentally aware, environmentally active".

Members of the task-force completed our award-winning Sustainability: Step by Natural Step eLearning course, and co-authored a Guidebook for Sustainability. The collaboration also resulted in a decision-making tool (for making capital-intensive decisions), a top 10 action list for CHF members, a hands-on sustainability workshop for members and the customization of our Sustainability at Home household toolkit.

Community Foundations of Canada

The Community Foundations of Canada (CFC) is a non-profit organization that provides support to grassroots non-profit groups throughout Canada.  It wanted to improve internal operations towards sustainability and provide leadership to their grantees around sustainability.

City of Saskatoon, Saskatchewan

As part of its commitment to sustainability, the City of Saskatoon has identified the need for a decision-making culture that embraces sustainability principles and considers both long and short term impacts. In 2008, Saskatoon asked The Natural Step to review its internal decision-making and governance practices as well as the best practices of leading municipalities.

Town of Markham, Ontario: Leading Golden Triangle Region Toward Sustainability

This winter, 40 council members and senior staff from the Town of Markham, the most diverse and one of the fastest growing communities in Canada, engaged in sustainability training facilitated by The Natural Step’s John Purkis and Mike Purcell. The Town of Markham is known for their work on sustainability, and staff and councilors continue to explore new ways to further integrate sustainability into their operations, programs, and services, such as our sustainability leadership training.

City of Airdrie, Alberta

The City of Airdrie, just north of Calgary, is experiencing unprecedented growth with near doubling of real-estate prices. City Council, staff and citizens are increasingly interested in sustainable growth and development which has led the City to work with The Natural Step in creating a municipal sustainability plan, as part of its Sustainable Communities Program.

Centretown Citizens Ottawa Corporation (CCOC)

Centretown Citizens Ottawa Corporation (CCOC) is a private non-profit housing organization that owns and operates 48 buildings around Ottawa providing over 2,000 residents with affordable housing.  Their mission is to create, maintain and promote housing for low and moderate income people.  In 2008, CCOC received a grant to undertake an education campaign on behaviour change to promote sustainability and achieve measurable greenhouse gas emissions reductions.

Accommodation and Real Estate Services, British Columbia

Accommodation and Real Estate Services (ARES) provides accomodation and real estate services to government ministries and broader public sector clients in British Columbia. Its portfolio of 1.6 million square meters of space includes office and residential buildings, courthouses, correctional centers, and other special purpose facilities.

BC Hydro

BC Hydro is one of the largest electric utility companies in Canada, serving more than 1.7 million customers in the province of British Columbia.  The company’s mandate of providing “reliable power, at low cost, for generations” captures its commitment to the triple bottom line of economic, social, and environmental performance.

Bathurst Sustainable Development

The coastal city of Bathurst, New Brunswick, (population 12,714) is proving to be fertile ground for the development of strategic sustainability initiatives. In 1998, an organization called Bathurst Sustainable Development (BSD) was formed in response to growing local concerns over quality of life and water in the region. The project began with the goal of facilitating communication and action towards sustainability among businesses, the local government and the community.

Today, BSD operates as an Environmental Resource Centre to help the public learn more about the environment and sustainability, under the direction of Community Development Coordinator Brenda Kelley. It also continues to work with the municipality itself, most recently co-developing a Local Plan of Action for greenhouse gas emissions reductions in the city.

The Fairmont Banff Springs Hotel

Fairmont Hotels & Resorts is the largest luxury hotel company in North America, with a portfolio of 56 hotels around the world. The company also enjoys an international reputation as an environmental leader in the industry. Guided by its Green Partnership Program, an environmental initiative pioneered by its Canadian properties in 1990, the company received two prestigious awards in 2006 alone: the Global Tourism Business Award and the Worldwide Hospitality Award for Best Corporate Responsibility Program. National Geographic Traveler has claimed that that Fairmont Hotel and Resorts has “the most comprehensive environmental program in the North American hotel industry, and the Green Partnership Program’s Green Partnership Guide has been endorsed by world-renowned environmental activist Dr. David Suzuki.

Atlantic Canada Sustainability Initiative (ACSI)

Fourteen organizations across Atlantic Canada have come together to embed sustainability in the region with the Atlantic Canada Sustainability Initiative (ACSI). These partners, ranging from the major Atlantic telecom provider, a large municipal government to a local coffee shop have all taken on the challenge of modeling strategic sustainability using The Natural Step Framework. Each partner attended three intense workshops, created a sustainability plan and is showing tangible actions toward sustainability. Further, each partner has received one-on-one coaching from The Natural Step and is building their own ability to teach others about sustainability. ACSI is coordinated on the ground by the Centre for Rural Sustainability.

Antigonish Sustainable Development

The town and county of Antigonish are located in the province of Nova Scotia, on Canada’s east coast. The county has a population of about 22,000 people, with just over 4000 of them living in the Town of Antigonish itself. As home to St. Francis Xavier University and the longest-running Highland Games festival in North America, Antigonish already has an international reputation. But if area residents have their way, Antigonish could soon be known for a lot more than excellence in education and bag piping.

Alcoa

Alcoa is one of the world’s largest producers of primary aluminum, fabricated aluminum and alumina facilities. In 2006, The Natural Step Canada partnered with Alcoa Canada to create a customized version of Sustainability 101 for employees in several Québec production plants. Since then, using a combination of our award-winning eLearning course and in-person workshops, Alcoa Canada has worked towards meeting its goal of instilling a shared definition of sustainability and a common language for sustainability planning among its staff.

Alberta Urban Municipalities Association: Guidebook on Municipal Sustainability Planning

Recognizing the growing need for guidance on sustainability planning among their members, many of which face significant growth challenges, the Alberta Urban Municipalities Association (AUMA) hired The Natural Step Canada to help develop programs for municipal sustainability planning. A major piece of this program was developing a guidebook on municipal sustainability planning (MSP) and supporting the AUMA in piloting it in five municipalities (Olds, Chauvin, Pincher Creek, Thorhild, and Claresholm).

The AUMA MSP guidebook is a step-by-step guide for municipalities on how to create an integrated municipal sustainability plan.  It’s designed to help municipal staff integrate sustainability into their decision-making in a strategic way.  Based on The Natural Step Framework, it can be used by other communities across Canada with different, sizes, budgets and challenges.

Halifax Regional Municipality

Halifax, Atlantic Canada’s biggest city, has a burgeoning tourist economy, a number of universities, and many small town charms such as local shops, clean beaches and beautiful parks.